This Privacy Policy explains how our GST, tax, invoicing, and business management application ("App", "we", "us", or "our") collects, uses, stores, and protects information when you use our services.
The App is designed to help businesses, sellers, customers, and suppliers manage business transactions, GST calculations, invoices, tax information, product records, payment-related information, and other business activities.
1. Information We Collect
Depending on the features you use, we may collect the following information.
1.1 Account Information
If you create an account, we may collect:
- Name
- Mobile number
- Email address
- Password or authentication information
- Business or company name
- Business address
- Profile information
- Login and account-related information
1.2 Business Information
To provide GST, invoicing, accounting, and business management features, the App may collect:
- Business name
- Business address
- GSTIN
- PAN or other applicable tax identification information
- State and city information
- Business type
- Supplier information
- Customer information
- Seller information
- Product and service information
1.3 Customer and Supplier Information
The App may allow users to store information about their customers, sellers, suppliers, or other business contacts.
This information may include:
- Customer or supplier name
- Business name
- Mobile number
- Email address
- Business address
- GSTIN
- PAN or applicable tax identification information
- Invoice-related information
- Transaction-related information
- Outstanding amount or account balance information
Users are responsible for ensuring that they have the appropriate authority or lawful basis to provide information about customers, suppliers, sellers, and other business contacts.
1.4 Invoice and Transaction Information
The App may collect and store information related to invoices, purchases, sales, taxes, and business transactions, including:
- Invoice numbers
- Invoice dates
- Product and service details
- Product quantities
- Product prices
- Discounts
- Taxable amounts
- CGST
- SGST
- IGST
- Other applicable taxes
- Total invoice amounts
- Payment status
- Purchase and sales records
- Credit and debit transaction information
1.5 Payment Information
When you use payment-related features, the App may process information required to record or facilitate business payments.
Depending on the payment method and services integrated with the App, this may include transaction references, payment status, payment amount, and other information necessary to identify a transaction.
We generally do not store complete payment card information such as full card numbers, CVV numbers, or banking passwords on our servers.
1.6 Device and Technical Information
We may automatically collect limited technical information such as:
- Device model
- Operating system version
- App version
- IP address
- Device identifiers
- Crash information
- Diagnostic information
- General usage information
This information helps us maintain, secure, troubleshoot, and improve the App.
1.7 Camera, Photos and Documents
If supported by the App, camera, photo, or storage permissions may be used to capture or upload:
- Product images
- Business documents
- Invoices
- Receipts
- Other documents required for App functionality
These permissions are requested only when required for the relevant feature.
2. How We Use Your Information
We may use collected information to:
- Create and manage user accounts
- Manage business profiles
- Create and manage customer records
- Create and manage supplier records
- Create and manage seller records
- Create and manage products and services
- Generate invoices
- Calculate GST and applicable taxes
- Calculate CGST, SGST, and IGST where applicable
- Calculate taxable and total invoice amounts
- Maintain purchase and sales records
- Track transaction and payment status
- Generate business reports
- Provide invoice and tax-related services
- Provide customer support
- Improve application performance
- Detect and prevent fraud or unauthorized activity
- Maintain application security
- Send important service notifications
- Comply with applicable laws and regulations
Business and transaction information is used primarily to provide the features requested by the user and to maintain accurate business records.
3. GST and Tax Information
The App may process GST and other tax-related information entered by users for the purpose of generating invoices, calculating applicable taxes, maintaining transaction records, and providing business reports.
This may include GSTIN, taxable values, tax rates, CGST, SGST, IGST, invoice values, purchase information, sales information, and other information required for tax-related calculations.
Tax calculations and information provided by the App are intended to assist users with business record management. Users are responsible for reviewing the information generated by the App and ensuring that their tax filings, invoices, and business records comply with applicable laws and regulations.
4. Seller, Customer and Supplier Transactions
The App may allow businesses to maintain and manage transactions between sellers, customers, and suppliers.
Information may be used to calculate transaction values, applicable taxes, invoice totals, outstanding amounts, purchase costs, sales amounts, and other business-related information.
Seller
Information may be used to create sales invoices, calculate applicable taxes, and maintain sales records.
Customer
Customer information may be used to create invoices, maintain transaction history, and track payments or outstanding amounts.
Supplier
Supplier information may be used to maintain purchase records, supplier invoices, and related transaction information.
5. Third-Party Services
We may use trusted third-party service providers to operate, maintain, and improve the App.
Cloud & Database Services
Used to host, process, back up, and securely store application and business data.
Authentication Services
Used for account registration, authentication, and secure login.
Payment Services
Used to process or verify payments and payment-related transactions when applicable.
Analytics & Crash Reporting
Used to understand application performance, identify errors, and improve stability.
Third-party services may include cloud hosting providers, database providers, authentication services, payment providers, analytics services, crash reporting services, messaging services, tax or GST-related APIs, and other service providers required to operate the App.
These providers may process information according to their own privacy policies, contractual obligations, and applicable laws.
6. Payment Information
If the App provides payment-related functionality, payments may be processed through third-party payment providers, banking services, UPI providers, or app-store payment systems.
We may receive limited transaction information such as transaction reference numbers, payment status, amount, date, and other information necessary to identify and reconcile a transaction.
We generally do not store complete payment card information such as full card numbers, CVV numbers, UPI PINs, or banking passwords on our servers.
Payment providers process payment information according to their respective privacy policies and security standards.
7. Data Sharing
We do not sell your personal information to third parties.
We may share limited information with service providers when necessary to:
- Provide App functionality
- Process payments
- Provide tax or GST-related services
- Generate or deliver invoices
- Host and store data
- Provide customer support
- Send notifications
- Analyze application performance
- Protect the App from fraud or abuse
- Maintain application security
- Comply with legal requirements
We may also disclose information if required by law, court order, government authority, regulatory requirement, or to protect our legal rights and the safety of users.
8. Data Security
We take reasonable technical and organizational measures to protect user and business information against:
- Unauthorized access
- Unauthorized disclosure
- Modification
- Loss
- Misuse
- Destruction
Where appropriate, we may use security measures such as authentication controls, access restrictions, encryption, secure communication protocols, and other reasonable safeguards.
However, no electronic storage system or internet transmission method can be guaranteed to be completely secure.
9. Data Retention
We retain personal, business, invoice, and transaction information only for as long as reasonably necessary to:
- Provide our services
- Maintain user accounts
- Maintain business and transaction records
- Provide invoice history
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
- Maintain security and operational records
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our data-retention practices and applicable law.
10. Account and Data Deletion
Users may request deletion of their account and associated personal information.
To request account or data deletion, contact us using the contact information provided in this Privacy Policy.
Depending on the nature of the information, deletion may include account information, profile information, customer information, supplier information, and other personal information associated with the account.
Certain information, including transaction, invoice, financial, tax, or business records, may need to be retained where required by applicable law, regulatory requirements, fraud prevention, security, legitimate business purposes, or dispute resolution.
11. Children's Privacy
The App is primarily intended for businesses, sellers, customers, suppliers, and other users who are legally permitted to use business and financial management services.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Cookies and Similar Technologies
Our services or third-party service providers may use cookies, SDKs, local storage, or similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve application performance
- Understand usage patterns
- Provide security
- Detect technical issues
- Improve our services
The use of these technologies may vary depending on the features and services integrated into the App.
13. Your Choices
Depending on applicable law, you may have rights regarding your personal information, including:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of your information
- Managing account information
- Withdrawing certain permissions
- Disabling notifications
- Restricting certain processing
- Requesting information about how your data is used
You can also manage certain device permissions through your device settings.
14. Permissions Used by the App
Depending on the features enabled in the App, the App may request permissions such as:
Camera
Used when the user chooses to capture product images, receipts, invoices, documents, or other information required by the App.
Photos / Storage
Used when the user chooses to upload product images, invoices, receipts, business documents, or other files.
Notifications
Used to send invoice updates, payment reminders, transaction notifications, account notifications, and important service announcements.
Internet
Used to communicate with our servers and provide online services such as invoice management, GST calculations, data synchronization, and account services.
The App requests permissions only when required for the relevant functionality.
15. Business and Tax Disclaimer
The App is intended to assist users with GST calculations, invoicing, tax-related record keeping, and business transaction management.
Information and calculations generated by the App should be reviewed by the user before being used for official accounting, tax filing, statutory reporting, or other legal purposes.
Users remain responsible for ensuring that their invoices, GST information, tax calculations, financial records, and statutory filings comply with applicable laws and regulations.
The App does not replace professional tax, accounting, legal, or financial advice unless explicitly stated otherwise.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the "Last Updated" date at the top of this policy.
Users are encouraged to review this Privacy Policy periodically.
17. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy, your personal information, business information, invoices, or transaction data, please contact us.
GST App
Suvidha Software Solutions
info@suvidhasoft.com
Suvidha Software Solutions
18. Acceptance
By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, processing, storage, and use of information as described above.